Live webinar · Wednesday, 9 September 2026
A deeper dive into the TEXI report: AI, employee technology experience and the future of work, with Arthur Goldstuck and Craig Stewart.
Why this session
The Employee Technology Experience Index's research across FSI organisations reports a significant gap: only 21% of employees feel their organisation is preparing them for an AI future, while poor employee experience is costing organisations up to R30 million per 1,000 employees each year in lost productivity.
We've invited Arthur Goldstuck, one of South Africa's leading technology analysts, to share what these gaps mean and how to close them.
On the agenda
The old employment contract (loyalty for stability) has broken down. Your workforce's daily experience with technology has become the most visible test of your entire offer to them. Culture, not just capability, will decide whether your organisation can compete for and retain talent.
Technology is indispensable, but it cannot beat experience, insight or trust. What decides the outcome is culture. Arthur Goldstuck
Who you'll hear from
Before the session
The Employee Technology Experience Index benchmarks how South African financial services employees actually experience the technology they're given, and what that experience costs when it goes wrong.
View the research