Contact us
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We solve
these challenges by
Creating engaging
customer experiences that build loyalty and share of wallet through unified commerce strategies, eliminating inconsistencies in customer experience due to omnichannel integration challenges
Building trust
in your brand and innovate with data-driven customer insights to address demand forecasting, pricing strategies and customer engagement
Advanced POS
and assisted checkout systems create a faster, enhanced checkout experience to handle in-store traffic, especially during peak hours, which can affect customer satisfaction
Consolidating fragmented
customer data to target and personalise marketing efforts effectively
Delivering excellent
customer experiences with strong security through identity and access management orchestration
Reducing IT escalations by more than 50%
We created the Massmart Tech Booth to support and help them provide employees with more efficient IT support. Offering immediate walk-in support, the Tech Booth handles nearly 1 500 queries each month.
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Accidents and claims lowered by 70%
Following a large accident that claimed many lives, Putco started using our Netstar Fleet Management System to monitor bus safety and use. Our system has helped Putco drastically reduce accidents and claims recorded against them.
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Simplified workforce management across borders
We partnered with Hungry Lion to implement and integrate a workforce management solution and a data analysis system to improve profitability for their host of stores both locally and in neighbouring countries.
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Placing the customer at the centre
A great customer experience is an important business consideration, which is why Vodacom relies on us. From administering the 9.3 million commands subscribers generate daily to providing personalised offers, we help Vodacom deliver exceptional service to 130 million customers.
