Digital Business
Bringing together the best IT services capability across the group to deliver enterprise-grade solutions that help you operate, optimise and transform your business.
Digital Business
We help businesses operate, optimise, and transform with enterprise-grade IT solutions.
Managing a business across borders and over vast distances resulted in challenges with scheduling staff. They needed to match the exact shifts they were required to work while paying their staff for the hours worked according to those schedules, particularly for their cashiers. The business relied on a manual scheduling system, clocking and payment processes resulting in payroll and productivity inefficiencies, and poor resource allocation during peak or off-peak hours. This ultimately impacted their customer satisfaction metrics and they had an extremely high payroll.
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Managing a business across borders and over vast distances resulted in challenges with scheduling staff. They needed to match the exact shifts they were required to work while paying their staff for the hours worked according to those schedules, particularly for their cashiers.
The business relied on a manual scheduling system, clocking and payment processes resulting in payroll and productivity inefficiencies, and poor resource allocation during peak or off-peak hours. This ultimately this impacted their customer satisfaction metrics and they had an extremely high payroll.
Hungry Lion partnered with us to implement and integrate UKG Dimensions - a real-time, people-centric, workforce management solution—and Servios Cashier Scorecard which provides data-driven insights drawn from artificial intelligence, automated system checks, cloud computing and live dashboards to track individual performance.
Together these solutions enabled the business to leverage data-driven insights to fundamentally shift their business processes and empower their teams and the decisions they need to make in their day-to-day operations.
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