Case study
Real-time customer insights transformation
Give customers and employees experiences that set you apart, take new ideas to market in weeks not months, and do it on secure, sovereign foundations that keep you compliant. Experience becomes your edge, and trust becomes your advantage.
In financial services, the value of transformation is lost when it starts with technology and forgets the bigger picture. We start instead with the outcomes that determine competitive position: growth under tighter economic conditions, customer and employee experiences that build loyalty and faster time to market without compromising resilience or compliance.
From there we bring data and AI, customer experience, application modernisation and intelligent operations together as a single programme, with security, sovereignty and regulatory compliance built in from first principles. With 60 years' experience in South African technology and partnerships with many of the country's leading banks and insurers, we understand local regulation, market conditions and how to change a large, complex estate safely.
Our Design-to-Build model builds for production from day one, so prototypes become scale, not restarts. And because enterprise applications, cloud, data, AI and infrastructure all sit under one roof, and that roof is in South Africa, you get one accountable partner from strategy to scale, measured on your outcomes rather than ours.
R500m saved for a leading bank
South Africa's first FSI Employee Technology Experience Index - built on local data, for local financial services leaders. Download the report to find out how the sector is really performing.
Realising measurable value from AI
One connected institution
Visibility and resilience
Innovation at speed
Modern Digital Workplace
AI governance
Case study
Real-time customer insights transformation
Case study
R500m+ savings in IT costs for a major South African bank
What is employee technology experience really costing your institution?
Our 2026 benchmark of South Africa’s major banks and insurers measures how technology shapes employee experience and business outcomes.
Using local data, for local financial services leaders, the report examines the technology factors that shape outcomes across the areas FSI leaders care most about including:
> Employee satisfaction
> The hidden productivity tax
> The impact on customer experience
> How to improve performance
The technology podcast designed for South African FSI technology leaders
Listen to host Bronwyn Williams, futurist and trend analyst, as she explores the business challenges faced by tech leaders in Local Logic - where South African FSI leaders get the insights that matter.
Local Logic cuts through the noise with episodes featuring Dr Bongani Andy Mabaso, Group Chief Technology Officer at Altron and AI visionary, industry pioneers, emerging tech deep-dives, and actionable strategies you can implement today.
The employee of the future: Rethinking AI readiness in financial services
What will the employee of the future look like in an AI-enabled workplace? Arthur Goldstuck sets the scene before our experts explore what the Employee Technology Experience Index (TEXI) research reveals about AI readiness in financial services.
The discussion examines how employee technology experience, leadership, governance and IT support can shape AI adoption, productivity and the ability to translate technology investment into meaningful outcomes for employees, customers and the business.
The value in AI comes from your most sensitive data, so how you secure that data decides whether you can use it at all. We run your models on a sovereign, private platform, the only one vertically integrated in South Africa from infrastructure to applications, so customer and financial data never leave local, governed control.
Every model, input and decision stays auditable, which keeps AI adoption POPIA-aligned and defensible under regulatory scrutiny. And with governance designed into the platform rather than added after deployment, you can move from prototype to production without reopening the compliance question each time.